FAQ

You have questions. We have answers.


What is a HabiJax ReStore?

In a nutshell: We accept donations of new and gently-used items from individuals and businesses. We sell those items to the public at prices well below retail. We use the proceeds to build HabiJax homes with families in need in our community and we do it all with the help of our wonderful volunteers. We need you to donate, shop, and volunteer. It’s simple, really.


What kind of things will I find at the HabiJax ReStore?

We have everything and the kitchen sink! See our shop page for a listing of all the items we carry on a regular basis. Remember, inventory changes quickly, so make sure that you shop often. If you miss a day, you just might miss a deal!


Is the HabiJax ReStore open to the public?

Yes, indeed. Everyone is welcome to shop at the HabiJax ReStore during these hours:
Monday – Saturday, 9AM – 6PM
Closed Sundays


Is my donation to the HabiJax ReStore tax-deductible?

Yes. Habitat for Humanity of Jacksonville, Inc. (HabiJax) is a registered 501(c)3 nonprofit organization. We will gladly provide you with a receipt for your donated items. Due to IRS regulations, we are not allowed to assign value to donated items, but your receipt will list the items you donated.


Do you pick up donations?

Yes, we do offer free pick-up of oversized items. You can learn more here, or call us at 904-309-6774.


Who benefits from the HabiJax ReStore?

Lots of folks! Customers benefit by getting good stuff at a good price. Donors benefit by getting a tax deduction, the knowledge that they are turning their excess stuff into affordable housing and keeping reusable items out of the landfill. Volunteers get to learn new skills and be a part of something special. Habijax wins by raising more money to serve our partner families, who are truly the reason we do all this! To learn more about HabiJax, visit our affiliate website.


What is HabiJax and what do you do?

Habitat for Humanity of Jacksonville, Inc. (HabiJax) is a 501(c)3 nonprofit organization that builds and renovates homes in Jacksonville, FL, area. We are part of a worldwide movement to eliminate poverty housing that began in 1976. To learn more about HabiJax’s work in your community, visit the HabiJax website. To learn more about Habitat’s work around the world, visit Habitat for Humanity International.


How can I get involved?

You can donate, shop, and volunteer. Rinse and repeat!


How can my company get involved?

For businesses, donating to the HabiJax ReStore is a great way to move discontinued or excess stock, deal with gently used returns and show your customers that you care about the environment and your community. Plus, we’ll come to you, which will save you time and money. We also offer group volunteer opportunities if you want to do a little team building while doing good! Visit our volunteer page for more information.


What happens if I buy something and can’t fit it in my car?

Items that are sold are held for up to three (3) business days.


What is the money raised at the HabiJax ReStore used for?

The money raised through the HabiJax ReStore is used to fund HabiJax’s mission of building homes, community and hope. We are very thankful for our shoppers, donors and volunteers who have helped families in Jacksonville realize the dream of homeownership.


Why won’t you accept certain items as donations?

Though we greatly appreciate everyone who wants to donate to the HabiJax ReStore, we are unable to accept all items. Sometimes, the reason is related to safety concerns (such as unframed glass and mirrors, lead paint, certain chemicals, etc.) and other times it is for legal reasons (such as used mattresses, baby equipment, recalls, etc.) Also, we have found that we just can’t sell certain items (such as couches that have rips and stains and appliances that are older than your grandmother). When we do end up with these types of items, nobody buys them and we end up having to pay to dispose of the things we cannot recycle, repair or clean. This takes valuable time and money. You can see our donation criteria on our donate page. On the bottom of that same page we have referrals to other organizations that might be able to accept your donations. Whether or not we can accept your donation, we truly appreciate you thinking of HabiJax.